I had an issue with delivery and the customer service team were excellent in helping to resolve. Great product. Would definitely order through them again.

One of these mugs (I bought two in different colours) makes a good companion on a work-at-home morning. It takes a 300ml pourover with a little space to spare, and the narrowing shape does a good job of conserving heat and aroma - although this does make the opening too small to take an Aeropress directly. The handle is well shaped even for big fingers like mine.

The glaze is very smooth and well applied. The mug is surprisingly light - barely 200g - which means I probably wouldn’t want to press an Aeropress down on it even if it would fit. Especially given that these mugs are expensive, which is my only significant gripe about them.