I recently ordered a Rancilio Silvia Pro X from Clumsy Goat. It was delivered well within the delivery estimate and the machine was very well packed to avoid any damage (there was a small hole in the outer box - Parcel Force’s issue, not Clumsy Goat’s - but the packing inside that box meant the box around the machine itself was completely undamaged). I was kept well updated on the order and delivery process and the machine itself is great! It has quite a steep learning curve, but there are loads of ‘how to’ guides on YouTube so it’s not too hard to start making fabulously tasty coffee