Service and Care
Our Free Servicing &
Maintenance Programme -
Fracino Coffee Machines
Service & Care
Our Free Servicing &
Maintenance Packages - Fracino Coffee Machines
Our servicing and maintenance programme is structured to prolong the life of your equipment without any additional monthly fees, as your cover is based purely on your consumables usage, which includes items such as coffee, tea, sugars and disposables (cups, straws, food boxes etc.). We will also contact you when you're free service is due, for complete peace of mind.
You do not have to commit to a spending figure with us and we do not charge any penalties if you don't reach the minimums shown. If you would like to book a service visit and your average monthly spend is below the minimums, it would simply be charged at our standard rate.
If you would like to make use of this programme please contact your account manager. We just have a simple form to complete and the programme will be activated. The form is very brief can be signed electronically.
In addition to servicing we also have extended warranties available that can be added to your lease or purchased upfront.
If you're unsure about how much coffee you'll use, please take a look at our helpful calculator below :)
Why is maintenance important?
Something to consider
All machines need servicing from time to time, and will suffer issues during their lifetime. New government regulations also specify that a boiler safety check has to be carried out every 12 months. The cost of repairs can be very expensive - so it's important that you choose a service partner to protect your valuable investment and ensure consistent, quality coffee is maintained throughout the machine's lifetime.
WHY CHOOSE US as a maintenance partner?
What makes us different.
- Maintain your equipment at no additional cost.
- Works seamlessly with the base warranties we provide.
- 24 hour average maximum call out times.
- Our vehicles are fitted with trackers for accurate arrival times.
- Nationwide coverage.
- Work with a company that you're familiar with.
Free Servicing Packages
Worth Over £300 + VAT / Year
Servicing + Boiler Safety Inspection
Worth Over £400 + VAT / Year
Servicing + Boiler Inspection + Filter
Worth Over £550 + VAT / Year
No complicated terms and conditions
No penalties for failing to reach the minimums
We do not charge any penalties if you fail to meet the minimums shown and there would be no liability to book a service call with us. However if you would like to and your average spend is below the minimums, the service would simply be charged at our standard rate.
monthly spend is based on your yearly average
We don't expect every month to be the same, so if you spend a little less one month and a little more another, it doesn't matter as long as the average is over the agreed value.
Change suppliers at any time
We do not restrict you to solely buying our consumables, so if you wish to use a different supplier at any point, you can!
Optional extended warranty pricing
Free With All Fracino Machines
2 Year Lease Term - Free
3 Year Lease Term - Free
4 Year Lease Term - Free
5 Year Lease Term - Free
Worth Over £900 + VAT
2 Year Lease Term - £11.38
3 Year Lease Term - £8.24
4 Year Lease Term - £6.69
5 Year Lease Term - £5.79
Full 3 Year Coverage
Worth Over £1700 + VAT / Year
2 Year Lease Term - £19.99
3 Year Lease Term - £14.48
4 Year Lease Term - £11.76
5 Year Lease Term - £10.17
Lots of happy customers
Here's what they have to say!
Clumsy Goat has got it right. Value for money, quality and their roasting is second to none in the UK. The flavour and attention to the craft of coffee roasting should be shouted from the mountain tops. Taste, talent and love for the complex bean. Happy customers now.
Took a chance as a new customer. Coffee arrived very quickly and we have found it wonderful. Coffee like it should be, I would highly recommend to anyone considering a purchase. We have tried the espresso and the Brazilian beans and they are the best we have ever tried. Will be getting more.
Just wanted to say, your better than a lot of the others out there, even my most local machine and bean supplier, they wanted £481 upfront (installation & training) plus £19 per kilo of coffee! I’ll be sure to recommend you!
Get started today!
Call us on 01706 452 922 or click below to send us a message :)