Service and Care
Our Free Servicing &
Maintenance Packages -
WMF 5000 & 9000 S+ Coffee Machines
Service & Care
Our Free Servicing &
Maintenance Packages -
WMF 5000 & 9000 S+ Coffee Machines
Overview
Our servicing and maintenance contracts are structured to provide peace of mind and prolong the life of your equipment without any additional monthly fees, as your cover is based purely on your coffee usage.
In addition to servicing and extended warranties we also can provide free crockery, cleaning products and more, details of which are available below.
If you are a new business, we recommend starting off with an agreement for a smaller package, so you have the reassurance that you have a level of cover without committing to a higher monthly spend. We can then reassess after a 2 month period without any additional costs!
If you're unsure about how much coffee you'll use, please take a look at our helpful calculator below :)
Why is maintenance important?
Something to consider
All machines need servicing from time to time, and will suffer issues during their lifetime. New government regulations also specify that a boiler safety check has to be carried out every 12 months. The cost of repairs can be very expensive - so it's important that you choose a service partner to protect your valuable investment and ensure consistent, quality coffee is maintained throughout the machine's lifetime.
WHY CHOOSE US as a maintenance partner?
What makes us different.
- Maintain your equipment at no additional cost.
- Works seamlessly with the base warranties we provide.
- 24 hour maximum call out times.
- Our vehicles are fitted with trackers for accurate arrival times.
- Nationwide coverage.
- Work with a company that you're familiar with.
Basic Packages
Clean
Cleaning Products
Worth £250 + VAT / Year
Reduce Scale
Water Filters Only
Worth £350 + VAT / Year
Cover
Warranty & Servicing
Worth Over £1600 + VAT / Year
Full PackageS
Basic
Cups & Cleaning Essentials
Worth Up to £350 + VAT
Mid
Extended Care
Worth Over £650 + VAT / Year
Advanced
Full Coverage
Worth Over £2400 + VAT / Year
No complicated terms and conditions
2 month review where you can upgrade
If you start on a lower tier and find you're serving a lot more coffee than you thought, we can move you up to a more complete package free of charge.
monthly spend is based on quarterly averages
We don't expect every month to be the same, so if you spend a little less one month and a little more another, it doesn't matter as long as the average is over the agreed value.
A FLEXIBLE APPROACH TO EACH BUSINESS
We appreciate that every business is different, and the price plans above may not work for everyone - so we can adjust them to suit your specific requirements.
Lots of happy customers
Here's what they have to say!
GERALDINE M.
Oxford
Clumsy Goat has got it right. Value for money, quality and their roasting is second to none in the UK. The flavour and attention to the craft of coffee roasting should be shouted from the mountain tops. Taste, talent and love for the complex bean. Happy customers now.
Tony C.
Buckingham
Took a chance as a new customer. Coffee arrived very quickly and we have found it wonderful. Coffee like it should be, I would highly recommend to anyone considering a purchase. We have tried the espresso and the Brazilian beans and they are the best we have ever tried. Will be getting more.
Jordan F.
Yeovil
Just wanted to say, your better than a lot of the others out there, even my most local machine and bean supplier, they wanted £481 upfront (installation & training) plus £19 per kilo of coffee! I’ll be sure to recommend you!
Get started today!
Call us on 01706 452 922 or click below to send us a message :)
